Terms and Conditions and Privacy Policy of the Osteopathy and Therapy Practice in Maintal
Osteopathy in Maintal and Obrigheim, Elsässer - Berliner Str. 31, 63477 Maintal and Am Geisrain 4, 74847 Obrigheim
Declaration and agreement on osteopathy in our practice data protection agreement
Information on osteopathic treatment
An osteopathic treatment begins with a detailed anamnesis. The focus is
The patient's medical history in chronological order is examined, for example complications during birth, previous illnesses, operations, eating habits, current complaints, previous therapies, etc. This is followed by a detailed physical examination. Structures and tissues with altered or restricted mobility, position or tension are diagnosed and examined further.
An osteopathic treatment is carried out using only the hands. The treatment also includes parts of the body that do not appear to be causing you any problems. The cause of a problem can often be found elsewhere.
If you feel uncomfortable being touched in any area, please speak up.
Aftereffects of treatment:
After an osteopathic treatment, the body may experience reactions such as fatigue, sore muscles and an initial worsening of symptoms as it readjusts. These can definitely be seen as a positive phenomenon, as the body is reacting to the treatment. Give the reaction a few days.
Contraindications and medications
Emergencies such as a heart attack, stroke, etc. require immediate medical attention. Unexplained complaints should always be clarified by conventional medicine.
Since it is necessary to adapt the treatment to the patient when taking medication such as Marcumar, the patient is asked to name the medication during the initial anamnesis or to inform the osteopath of a new prescription during a series of treatments without being asked to do so.
Risks of chiropractic procedures:
In 1:40,000-1:2,000,000 cases, chiropractic intervention can cause damage to the nervous system. This form of treatment is always announced in advance and the patient can refuse at any time.
cost coverage / billing
The costs for a treatment vary and depend on the duration and effort involved. Between approx. 60-120 euros (usually approx. 95 euros for adults and 65 euros for babies and children), with a duration of between 30-60 minutes. For babies and children, a shorter time is usually spent.
Emergency treatments that take place outside of normal appointment times or are scheduled at very short notice may incur a higher fee.
Through recognition as a state-approved alternative practitioner, patients with supplementary insurance and privately insured patients can be billed according to the fee schedule for alternative practitioners.
Statutory health insurance companies partially cover the cost of osteopathic treatment. Please find out about reimbursement options in advance and, if necessary, obtain a private prescription from your doctor with a diagnosis and recommendation for osteopathy. You send this private prescription to the health insurance company together with the invoice you receive from us. They will transfer the partial reimbursement to you, usually 30-60 euros per treatment.
Please note: The invoice amount is due regardless of the reimbursement amount of the health insurance co-payments.
A side note: All those with statutory insurance can take out additional insurance that covers the costs of alternative medicine practitioners. This means that you can receive partial reimbursement for your osteopathic treatment regardless of your statutory insurance. It is also often advisable to take out such insurance for babies and children, as the insurance premium is only minimal.
Our invoices are sent by email. If you would like them sent by post, we charge a flat rate of 2 euros per invoice.
Appointment cancellations:
Please cancel appointments in writing - by email or Whatsapp. Appointments booked online can also be cancelled online. Agreed appointments that you cannot keep must be cancelled as early as possible, but no later than 36 hours to cancel in advance. Appointments that are not cancelled in time will be invoiced privately. Emergencies and sudden illnesses can occur at short notice. If a regular appointment takes place within the following 4 weeks, we will waive the cancellation fee. You must book this appointment yourself directly or online. However, this regulation is only once valid. In case of repeated short-term rescheduling of appointments, we reserve the right to charge for appointments.
Corona rules:
In our practice, we strive to create the safest environment for everyone and follow the protective measures imposed. Since these change depending on the situation, please check our website for the current practice rules before your appointment. Until further notice, we have decided to keep the FFP2 mask as a protective measure in the event of illness.
In case of illness, please postpone your appointment by 1-2 weeks.
Notes on data protection / declaration of consent:
As part of this declaration of consent, I agree that certain information required for the purposes of billing and assertion, in particular selected data such as: name, date of birth, address, service billing, appointment scheduling and, if necessary, findings as well as treatment data and processes, will be stored using the practice management software from SimpliMed GmbH using an SQL server database. The software is password-protected and is located on a password-protected PC. As the practice expands, the practice's employees will also have access to your data by sharing the software. These employees also act in accordance with data protection and are subject to confidentiality.
The law stipulates that your data must be stored for 10 years after the treatment has ended. After that, you can request that your data be deleted at any time.
The invoices are exempt from sales tax according to § 4(14) UStG., are created automatically and are valid without a signature. The services included in these liquidations can partially or completely represent analogies of the diagnostic and therapeutic measures carried out.
As part of a liquidation according to GebüH or GoÄ, I agree that the fee items mentioned can be used for invoicing depending on the type and extent of the therapy and diagnosis.
Please note that you may revoke this agreement at any time.
You can download or print the terms and conditions here.
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Privacy Policy Website in Detail
introduction
In this privacy policy, Osteopathy in Maintal (“ we ", " our " or "the company ") its practices regarding data collected from users who access our website at www.osteopathie-in-maintal.de (" website ”) or otherwise provide us with personal information (collectively: “ user “).
Competent authority within the meaning of the General Data Protection Regulation (GDPR): The Hessian Commissioner for Data Protection and Freedom of Information
user rights
You have the following rights:
- Request confirmation as to whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and additional information
- Request a copy of the personal data you have voluntarily provided to us in a structured, common and machine-readable format
- Request correction of the personal data we hold about you
- Request the deletion of your personal data
- Object to the processing of your personal data by us
- Request that we restrict the processing of your personal data
- Submit a complaint to a supervisory authority
Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at:
Osteopathy in Maintal, Sabine Elsässer, Berliner Str. 31, 63477 Maintal, team@osteopathie-in-maintal.de
storage
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other information in accordance with applicable laws and regulations.
We may correct, complete or remove incomplete or inaccurate information at any time and at our sole discretion.
basis for data collection
The processing of your personal data (i.e. any data that allows you to be identified by reasonable means; "personal data
“) is necessary to fulfil our contractual obligations to you and to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.
By using this website, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.
Please read the privacy policy carefully before making any decisions.
What data is collected?
We collect two types of data and information from users.
The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website (“ Non-personal data ”). We do not know the identity of the user from whom non-personal information was collected. The non-personal information that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages viewed, browsing behavior, clicks, actions, etc.).
The second category includes personal data , i.e. data that identifies an individual or can be identified through reasonable measures. Such data includes:
- Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), and other data resulting from your activity on the Website.
- Contact details: Data transmitted via the contact form will only be used to contact you by telephone, SMS or email.
- Data sent to us via info@osteopathie-in-maintal.de will only be used to respond
- Data transmitted via a telephone call is used to include it in the practice calendar and to contact you to make appointments, make changes to appointments and cancel appointments.
How do we receive information about you?
We obtain your personal data from various sources:
- You provide us with such data voluntarily, for example when registering on our website.
- We receive such data when you use our website or access it in connection with one of our services.
- We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).
How is the data used? To whom is the data passed on?
We do not share user information with third parties except as described in this Privacy Policy.
We use data for the following purposes:
- Contact details sent via info@osteopathie-in-maintal will be used to contact/communicate via telephone, SMS or email. (Appointments, rescheduling, cancellations)
- Personal data is created for inclusion in the practice calendar
- health-related data mentioned in the communication will be treated as confidential and will not be passed on to third parties. Reference may be made to these in the response.
In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may transfer Personal Information to our trusted third party service providers located in different jurisdictions around the world for the following reasons:
- Hosting and operating our website
We may also disclose information when we have a good faith belief that doing so is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or enforce our own legal claims or defend against the claims of others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.
Cookies
We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.
A "cookie" is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimizing access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.
This website uses the following types of cookies:
a. "session cookies"that ensure normal system usage. Session cookies are stored for a limited time during a session and are deleted from your device once you close your browser.
b. “Permanent cookies ", which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, to save your settings.
c. "Third-party cookies"that are set by other online services that have their own content on the page you visit. These can be, for example, external web analytics companies that record and analyze access to our website.
Cookies do not contain any personal information that identifies you, but we may link the personal information we store to the information contained in the cookies. You can remove cookies via the settings on your device by following the instructions provided. Please note that disabling cookies may limit the use of certain features on our website.
The tool we use is based on the technology of
Use of script libraries (Google Web Fonts)
To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts ( https://www.google.com/webfonts ). Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.
- When you access script or font libraries, a connection is automatically established to the operator of the library. Theoretically, this operator has the opportunity to collect data. It is currently not known whether and for what purpose the operators of the relevant libraries actually collect data.
- Here you can find the privacy policy of the operator of the Google library:
- https://www.google.com/policies/privacy
- .
collection of data by third parties
This policy only addresses the use and disclosure of information we collect from you. When you post information on other websites or disclose it to third parties on the Internet, different terms may apply, so please always read the terms and conditions and privacy policies carefully when you disclose information.
This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties to whom we disclose such information as described in this Privacy Policy.
How do we protect your data?
We implement the security measures on the website with great care and protect your data n. We use industry standard procedures and policies to ensure the security of the information we collect and store and to prevent unauthorized use of such information. We also require third parties to adhere to similar security requirements as set out in this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.
Transfer of data outside the European Economic Area
Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.
Advertising
When you access our website, we may serve ads using third-party ad technology. This technology uses your usage data from the Services (for example, by placing third-party cookies on your web browser) to serve ads.
Marketing
We may use your personal information, such as your name, email address, telephone number, etc. ourselves or pass it on to a third party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.
We respect your right to privacy, so you will always be given the opportunity to unsubscribe from future marketing communications. If you unsubscribe, your email address or phone number will be removed from our marketing mailing lists.
Please note that even if you unsubscribe from receiving our marketing emails, we may still send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notices.
corporate transaction
We may transfer information in the event of a corporate transaction (e.g., sale of a substantial portion of our business, merger, consolidation, or asset sale). If any of the above occurs, the acquiring entity or company will assume the rights and obligations set forth in this Privacy Policy.
Underage
Protecting children's data is particularly important online. The website is not designed for children and is not aimed at them. Minors may only use our services with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at info@osteopathie-in-maintal.de.
Updates or changes to this Privacy Policy
We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last Modified". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed your agreement to be bound by the modified terms.
How to reach us
If you have general questions about the website, the data we collect about you or the use of this data, please contact us at info@osteopathie-in-mainal.de.
Osteopathy and Therapy in Maintal
Sabine Elsässer
Berliner Str. 31
63477 Maintal
Last modified on 28.5.19